Privacy Policy
This Privacy Policy explains how Strong Start Lactation and Breastfeeding LTD collects, uses, stores, and protects personal data in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We may collect and process the following personal information:
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Name, address, email address, and telephone number
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Information relating to pregnancy, birth, infant feeding, and relevant health details voluntarily shared by you
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Appointment notes and care records
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Images or videos you choose to share for lactation support purposes
Your personal data is used to:
Provide breastfeeding and lactation support services
Communicate with you about appointments and follow-up care
Maintain accurate client records in line with professional and insurance requirements
Meet legal, regulatory, or insurance obligations
Images and videos should only be shared via WhatsApp, which provides end-to-end encryption. Please do not send images or videos by SMS, email, or other messaging services.
Any images or videos shared are used solely for the purpose of providing lactation support. No images or videos will ever be shared with third parties or used for teaching, marketing, or training without your explicit written consent.
All personal data, including images, videos, messages, and written records, is treated as strictly confidential. Information is stored securely using password-protected devices and systems. Access is limited to Strong Start Lactation and Breastfeeding LTD only.
Client records are retained only for as long as necessary to meet professional, legal, and insurance requirements, after which they are securely deleted or destroyed.
Personal data is processed under the lawful bases of consent, contract, and legitimate interests, as permitted under UK GDPR. Health-related data is processed with your explicit consent.
Under UK data protection law, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of data (where applicable)
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)
Your personal data will not be sold, shared, or disclosed to third parties except where required by law or with your explicit consent.
This Privacy Policy may be updated from time to time. The most recent version will always be available on request or via our website.
If you have any questions about this Privacy Policy or how your data is handled, please contact Strong Start Lactation and Breastfeeding LTD using the contact details provided on the website.